A refrigerator rarely quits without leaving clues. Warm milk on the top shelf while the freezer still makes ice points one direction; a cabinet that hums louder than usual before going silent points another. When you call, describe what changed and when — that half-minute of history often tells us which parts to load on the van before we leave Mason Avenue.
We take cooling calls across University Place, Fircrest, Tacoma’s North End and West Side, Gig Harbor and northwest Federal Way, and a warm refrigerator jumps the queue: food has a clock on it. Most weekdays we can put a same-day slot on the board for a fridge that has stopped cooling outright.

The first twenty minutes are measurement, not guesswork: compartment temperatures, evaporator frost pattern, compressor amp draw, damper and fan behavior. Those numbers separate a cheap airflow fault from a sealed-system problem, and you get told plainly which one you have before anything is opened up.
Common finds around here: defrost heaters that failed quietly weeks ago, start relays cooked by summer garage heat, condenser coils matted with pet hair on view-home hardwoods, and door gaskets chewed up on the hinge side. We carry relays, thermostats, defrost parts and universal fans for the common platforms, so a good share of cooling calls close in one visit.
When a diagnosis lands on the sealed system — a slow refrigerant leak, a compressor with dead windings — we say so and price the repair against the age of the cabinet honestly. Sometimes the right answer is a repair; sometimes it is advice not to spend the money. You will get the reasoning either way, in writing.
A sentence about the symptom is plenty.
Cooling failures get priority on the day board. Call before mid-morning and most weekdays we can be at the door the same day anywhere between Fircrest and Gig Harbor.
Often yes — a relay, fan or defrost repair on a solid cabinet is far cheaper than any replacement. Where the fault is a compressor or a leak on an aging unit, we price it and tell you frankly which side of the line it falls on.
Yes — built-ins, counter-depth and standard cabinets alike, any brand. We are independent and hold no factory authorizations, which we would rather say plainly than imply otherwise.
Refrigerator Repair across our whole map — pick your community for local detail.
Call (564) 221-8346 with the model number handy — it lets us load the likely parts before we leave.